OPEC College

Accredited Short Course On Business


Business Operations Support

Looking to develop the skills and knowledge necessary to provide critical support to the operations of a business? This comprehensive course is designed to provide you with a thorough understanding of the operations of a business and the support functions required to keep it running smoothly. You’ll learn how to provide effective operational support, including managing resources, coordinating activities, and implementing policies and procedures. You’ll also develop your communication and relationship-building skills, learning how to effectively engage with stakeholders and build strong relationships with them, and develop your critical thinking and problem-solving skills.

Course Details and Structure

Units can contribute to credit towards BSB40320 Certificate IV in Entrepreneurship
and New Business and BSB40520 Certificate IV in Business (Business Operations).

Units: 5

  • BSBESB401 Research and develop business plans
  • BSBFIN401 Report on financial activity
  • BSBOPS401 Coordinate business resources
  • BSBOPS402 Coordinate business operational plans
  • BSBOPS403 Apply business risk management processes

Delivery Style

This course is delivered in a flexible way to suit your learning style. This could include online learning, hard copy materials or face to face where possible. You will be supported one on one by your own Trainer who will empower you to achieve your career goals.

*We have open enrollment which means you can start whenever you are ready.

RPL is available and achieved at your own pace with our support for your evidence gathering process. Recognition of Prior Learning (RPL) converts your existing skills, knowledge and experience, gained through prior work or study, into formal competencies. This is typically completed within 2 to 4 weeks.

Read more about RPL here.

RPL + Study is achieved part time, with our skilled Trainers and Assessors supporting you in completing a study Unit of Competence every 4 to 6 weeks.

Known as ‘Empowered Learning’, this learning package is individually tailored, where after a formal assessment of knowledge and skills, students can achieve their qualification through RPL as well as undertaking study in areas where there’s an identified gap in their experience.

Assessment Methods

By Recognition of Prior Learning (RPL)

If you believe you already have the knowledge and skills to achieve this qualification we encourage you to apply for Recognition of Prior Learning.

Free skills assessment

Fill in our pre-assessment form and we'll give you the guidance you need for the next steps to achieving your career and qualification goals.

Evidence portfolio and review

We work with you to provide evidence and we conduct gap training if needed

You're now qualified!

Your new certifications are Nationally recognised and issued by our Registered Training Organisation (RTO). You are now ready to pursue your new career opportunities!

If you are Studying

This course is assessed using a diverse range of assessment strategies to ensure we cover the assessment conditions for each unit of study and provide our students with interesting and flexible assessment experiences. Many assessments will include researching, reading and analysing information on your computer, laptop or tablet (Internet required), however each unit of study provides assessment instructions and benchmarks you can easily follow to successfully complete each assessment task.

All assessments are completed in your own time and submitted online, with no assessment due dates. This modern and flexible approach is designed to reduce the uncomfortable pressure and unnecessary stress that traditional assessment testing is so famous for. Marking feedback is provided online usually within 1 week of submission.

Course Fees

Enrolment fee of $500 and the balance may be paid upon completion.

Payment Options

A range of flexible payment plans are available and can be set up at the enrolment stage.

Current government funding models possibly available to OPEC College students are found on the Funding page, click here for more information.

Work Outcome

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Individuals who are required to support business operations within a business environment.

Entry Requirements

Formal Entry Requirements

There are no formal entry requirements for this qualification, however please read through the following information to assess if you have the English language and literacy skills necessary to successfully complete this course.

Technical Requirements

Please see the technical requirements below, as you will need access to a modern personal computer and the internet to study this course. In addition, you will need to be able to use this computer, including basic word processing, use of Microsoft Office software and electronic communication platforms and internet search engines.

Windows PC / Laptop / Tablet: Windows 7 (or higher) • Latest version of Chrome • Microsoft Office (2010 or higher) • Latest Flash Player • Latest Adobe PDF Reader

Apple Mac: Mac OS X 10.6 (or higher) • Latest version of Chrome or Safari • Microsoft Office for Mac (2010 or higher) • Latest Flash Player • Latest Adobe PDF Reader

Android: Android latest version • Latest version of Chrome

iPhone & iPad: iOS latest version • Latest version of Chrome (*Students using an iPad or iPhone will need to upload documents from a Laptop, PC or have a Dropbox account)

Enquire: Accredited Short Course
BSBSS00100 Business Operations Support Skill Set