BSBSS00117 Diversity and Inclusion
This Short Course addresses the skills and knowledge to lead the development and implementation of diversity and inclusion (D&I) practices for a range of purposes required within an organisation.
BSBSS00119 Customer Service
This Short Course addresses the skills and knowledge to provide customer service for an organisation.
BSBSS00120 Administrative Assistant
This Short Course addresses the skills and knowledge to assist administrative functions for a range of purposes required within an organisation.
BSBSS00128 Lead Auditor
This Short Course addresses the skills, knowledge and performance requirements for individuals who lead quality audits.
CHCS00118 School Based Education Support
This Short Course provides a set of skills for commencing work as a teacher’s aide in a school based education support context.
CPPSS00077 Security Supervisor
This Short Course is required by individuals who lead security teams to coordinate and implement a range of security operations and functions such as control room, monitoring centre, electronic security and guarding.
PSPSS00045 Public Sector Foundations
This skill set is for individuals working within or new to the public sector. These competencies provide an overview of the sector, an understanding of core public sector values, principles and diversity issues, and expectations relating to government services, communications, practices and processes.
PSPSS00046 Public Sector Manager
This skill set is for those embarking on management roles within in the public sector. Units cover the essential skills and knowledge required of those public sector managers who are new to the role of managing people and/or resources in the public sector environment. These competencies provide an overview of the sector, an understanding of core public sector values, principles, diversity and legislation requirements, appropriate communication strategies, and expectations relating to promotion and adherence to those requirements.