Business Short Courses

Looking to develop the skills and knowledge necessary to provide critical support to the operations of a business? This comprehensive course is designed to provide you with a thorough understanding of the operations of a business and the support functions required to keep it running smoothly. You’ll learn how to provide effective operational support, including managing resources, coordinating activities, and implementing policies and procedures. You’ll also develop your communication and relationship-building skills, learning how to effectively engage with stakeholders and build strong relationships with them, and develop your critical thinking and problem-solving skills.

Are you ready to take on a leadership role in managing the operations of a business and driving growth and success? This comprehensive course is designed to provide you with the skills and knowledge necessary to manage the operations of a business and lead teams to achieve organizational goals. You’ll learn how to develop and implement operational strategies, manage resources, coordinate activities, and implement policies and procedures. You’ll develop your leadership and communication skills, learning how to effectively engage with stakeholders and build strong relationships with them, and develop your critical thinking and problem-solving skills, learning how to implement effective solutions.

Looking to start your own small business, or take your existing business to the next level? This comprehensive course is designed to provide you with the skills and knowledge necessary to successfully manage and grow a small business. You’ll learn how to develop and implement effective business strategies, manage finances, market your business, and manage employees. You’ll develop your leadership and communication skills, learning how to effectively engage with customers, stakeholders, and employees. You’ll also develop your critical thinking and problem-solving skills, learning how to identify and resolve business challenges and implement effective solutions.

Take your customer service skills to the next level! In today’s highly competitive business landscape, exceptional customer service is essential for building and maintaining strong customer relationships. This course will equip you with the skills and knowledge to provide outstanding customer service, whether you’re working in retail, hospitality, or any other customer facing role. You’ll learn how to identify and respond to customer needs, manage customer complaints and feedback, and develop strategies to build customer loyalty and satisfaction. You’ll also gain insights into the importance of effective communication and the role of empathy in customer service.

Unlock your potential as an administrative assistant! Administrative assistants are the backbone of many businesses, supporting their colleagues and executives to ensure that daily operations run smoothly. This course will equip you with the skills and knowledge to excel in this critical role, whether you’re starting out as an administrative assistant or looking to enhance your existing skills. You’ll learn how to manage your workload effectively, prioritize tasks, and communicate professionally and efficiently. You’ll also develop the technical skills required for managing documents and data, scheduling appointments and meetings, and providing administrative support to teams and executives. Differentiate yourself from your peers and contribute to your organization’s success by providing exceptional administrative support.

Become a leader in the field of auditing! Auditing is a critical function in any organization, ensuring that business processes and systems are effective, efficient, and compliant with regulations and industry standards. This course will equip you with the skills and knowledge to become a successful lead auditor, leading and managing audits and ensuring their success. You’ll learn the fundamentals of auditing, including how to plan and prepare for audits, conduct effective audit interviews, and prepare comprehensive audit reports. You’ll also develop the leadership skills required to manage audit teams and lead successful audit engagements. With BSBSS00128 Lead Auditor, you’ll differentiate yourself as a skilled and knowledgeable auditing professional, equipped to lead and manage audits in any industry or sector.