BSB30120 Certificate III in Business
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
BSB30120 Certificate III in Business Administration
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Where the learner has achieved a specialisation in Business Administration, the job roles that relate to this qualification may include Accounts Clerk, Accounts Payable Clerk, Junior Personal Assistant, Office Assistant and Receptionist.
BSB30120 Certificate III in Business Customer Engagement
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Where the learner has achieved a specialisation in Customer Engagement, the job roles that relate to this qualification may include Customer Service Representative and Sales Consultant.
