OPEC College

Courses

BSB20120 Certificate II in Workplace Skills

SKU BSB20120 Category

This qualification reflects the role of individuals in a variety of entry-level Business Services job roles as well as individuals who have not yet entered the workforce. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.

  • Course Name: Certificate II in Workplace Skills
  • Course Code: BSB20120
  • Course Completion Time: RPL is achieved at your own pace with our support. Study is achieved part time at your own pace, guided by us. Typically the course will take 2 – 6 months to complete
  • Units Studied: 10 (5 core units plus 5 elective units)
  • Nationally Recognised Training: Yes
  • Delivery Locations: This course is delivered online and in your workplace where possible
  • Delivery Mode: Using an online resource and with extensive support from your personal trainer
  • Are There Assessments For This Course: Yes
  • Assessment Due Dates: No – study at your own pace. We will keep you on track
  • RPL available: Yes, absolutely!

Total number of units = 10

(5 core units plus 5 elective units)

Core Units:

  • BSBCMM211 Apply communication skills
  • BSBOPS201 Work effectively in business environments
  • BSBPEF202 Plan and apply time management
  • BSBSUS211 Participate in sustainable work practices
  • BSBWHS211 Contribute to the health and safety of self and others

Elective Units:

  • BSBCRT201 Develop and apply thinking and problem solving skills
  • BSBTEC201 Use business software applications
  • BSBOPS203 Deliver a service to customers
  • BSBPEF101 Plan and prepare for work readiness
  • BSBTWK201 Work effectively with others

If you are Studying

This course is assessed using a diverse range of assessment strategies to ensure we cover the assessment conditions for each unit of study and provide our students with interesting and flexible assessment experiences.

All assessments are completed in your own time and submitted online, with no assessment due dates. This modern and flexible approach is designed to reduce the uncomfortable pressure and unnecessary stress that traditional assessment testing is so famous for. Marking feedback is provided online usually within 1 week of submission.

Many assessments will include researching, reading and analysing information on your computer, laptop or tablet (Internet required), however each unit of study provides assessment instructions and benchmarks you can easily follow to successfully complete each assessment task.

By Recognition of Prior Learning (RPL)

If you believe you already have the knowledge and skills to achieve this qualification we encourage you to apply for Recognition of Prior Learning.

    RPL is a simple process with OPEC College and works like this

Click here to be taken to our Pre-assessment form.

Formal Entry Requirements:

    There are no formal entry requirements for this qualification, however please read through the following information to assess if you have the English language and literacy skills necessary to successfully complete this course.

Technical Requirements:

    please see the technical requirements below, as you will need access to a modern personal computer and the internet to study this course. In addition, you will need to be able to use this computer, including basic word processing, use of Microsoft Office software and electronic communication platforms and internet search engines.

Enrolment Language, Literacy and Numeracy (LLN) testing:

    if you cannot meet any of the above suggested entry requirements, which are a guide only and not mandatory, and you would still like to enrol into this course, it is a procedure during our enrolment process to email everyone a link to participate in a short online LLN test that will check your current learning, reading, writing, oral communication and numeracy skills and from these results, allow us to offer you the necessary support needed, if any, to help you successfully complete this course.

 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

  • Junior Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Full RPL achieved – $895
  • Blended RPL and Study – RPL at $90 per unit and Study at $200 per unit
  • Full Training – $1995
  • By study $

Fees are broken down to an enrolment fee of $500 and the balance either on completion or spaced evenly across the program to suit your financial needs.

Current government funding models possibly available to OPEC College students are found on the Funding page, click here for more information.

Recognition of Prior Learning (RPL) is available on all OPEC College qualifications. Recognition of Prior Learning (RPL) can provide you with nationally recognised qualifications through converting your existing skills, knowledge and experience, gained through prior work or study, into formal competencies.
RPL means you can gain qualifications simply through providing evidence of relevant knowledge and skills you have gained through previous work.
This means you don’t have to waste time studying what you already know.
You will be asked to provide evidence to support your application and the OPEC College RPL team will assist you through the RPL assessment process. Apply for RPL below to commence the process.

Click here for more information

Windows PC / Laptop / Tablet

  • Windows 7 (or higher)
  • Latest version of Chrome
  • Microsoft Office (2010 or higher)
  • Latest Flash Player
  • Latest Adobe PDF Reader

Apple Mac PC’s

  • Mac OS X 10.6 (or higher)
  • Latest version of Chrome or Safari
  • Microsoft Office for Mac (2010 or higher)
  • Latest Flash Player
  • Latest Adobe PDF Reader

Android

  • Android Latest
  • Latest version of Chrome

iPhone & iPad*

  • iOS Latest
  • Latest version of Chrome or Safari

* Students using an iPad or iPhone will need to upload documents from a Laptop, PC or have a Dropbox account