OPEC College

What Training Is Needed For Human Resources?

As competition increases and the demands of the industry become more complex, companies are looking for HR professionals that are knowledgeable and trained in best practices. While not all companies require you to complete specific degrees, they will look favourably on candidates who undergo training and skill-building to prepare them for the role. 

So how do you show them that you have the necessary skills? That’s where Human Resources courses come in. 

Having formalised competencies not only helps you to strengthen your skills, it gives you an employment edge when entering a competitive field.

Let’s take a closer look at the skills and training most important, and what Human Resources courses are the best for working in HR. 

Skills and training that all HR professionals need

Like most professions, a career in HR is best supported by specific Human Resources study and training, along with on-the-job experience. There are many skills required in Human Resources that benefit from formal training, such as employee relations, recruitment and onboarding, and WHS responsibilities. 

Whether you’re planning to be a generalist or a specialist, there are key HR skills that everyone will benefit from learning, as well as continuing to develop throughout their career. 

Here’s five skills that all HR professionals should train in:

  1. Performance management

Managing the personal development and professional performance of team members is an important part of ensuring company-wide success. It’s no secret that companies perform best when employees and company goals are aligned. It’s up to HR personnel to help support both employee success and business growth. 

This dynamic is important to master, and it can take time and training to be fully across it. HR personnel must be able to support the learning and development of teams and individuals, as well as ensuring and improving their performance. This can include setting employee expectations, monitoring performance, developing strategies to help them perform, and facilitating training and growth opportunities. 

  1. Technological competency

HR personnel don’t need to be IT experts, but it’s important for everyone in the HR department to be competent in common HR systems and company-specific technology. Human Resources usually rely on a number of tools and computer systems for employee management, company information, training, and payrolls. Being proficient in online tools has become even more important as companies undergo structural changes and move into remote or hybrid teams. 

It’s important for HR professionals to be trained in common systems like HRIS or HRMS (human resource information or management system), as well as payroll tools. Not only are these essential in modern workplaces, they help to make HR departments more efficient and effective. 

  1. Employee relations

It’s important for HR personnel to be skilled in employee relations, from understanding employee rights and requirements, to managing their wellbeing and safety in the workplace. HR personnel need to be across all the aspects of employee relations to ensure that the business and its people succeed together.   

As it is a vast and ever-evolving field, receiving training in employee relations is crucial. With big cultural and workforce shifts occurring due to the COVID-19 pandemic, it’s becoming clearer that companies need to prioritise employee wellbeing, and HR professionals play a key role in ensuring employees are healthy, happy, and productive. 

  1. Recruitment and onboarding

Finding, selecting, and onboarding new staff is one of the most important HR tasks. Whether in a large corporation or small business, finding the right people to suit the role and company culture is essential for business success. 

But understanding effective recruitment processes doesn’t happen overnight. It takes a lot of skill to find qualified candidates, choose the best ones, and then determine if that person is a good fit for the company and vice versa. That’s why it’s important for HR professionals to undergo training in coordinating recruitment and onboarding, particularly if they want to specialise in a recruitment or management role.

  1. Strong communication skills

Communication is key. While this can be said for most roles, it is particularly essential for Human Resources professionals. HR acts as the important link between the business and its employees. HR professionals need strong communication skills to be able to represent the company and its goals to employees, while also supporting and acting as an activist for individuals.

HR is a people-focused department and has to manage the needs of the business and the needs of employees. Personnel may be required to resolve conflicts, manage staff onboarding and training, roll out new company procedures, and attend business performance meetings all in one day, so they need to be able to communicate effectively to colleagues at all levels.

The best Human Resources courses

BSB40420 Certificate IV in Human Resource Management

This course is perfect for entering Human Resources or strengthening your general HR skills. It covers important skills needed for a range of roles, such as Human Resources Assistants, Human Resources Coordinators, Human Resources Administrators and Payroll Officers. 

Take a look at the course page for more information or get in touch with us to discuss!

BSB50320 Diploma of Human Resources Management

The Diploma course is ideal for people who want to advance their career in Human Resources and build important management skills. You will learn to manage employee and industrial relations, facilitate performance development processes, and manage business risk, along with other important training units. 

Visit our course page for more information or contact our team for more information. 

BSB60320 Advanced Diploma of Management Human Resources

This qualification is perfect for people wanting to advance into more senior roles and provide leadership and support strategic direction in the Human Resources activities of an organisation. Some of the positions that will benefit from this qualification include Human Resources Manager and Senior Human Resources Business Partner. 

Take a look at our course page for more or get in touch with our team!

Have any questions? We’re here to help and to answer any questions you may have. Contact us here.

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