OPEC College

What Is Quality Auditing And Why Is It Important?

Quality auditing is an often overlooked but incredibly valuable role to organisations all over Australia. Assessing the quality of work systems and processes not only helps to identify issues or inefficiencies, but it also leads to business improvements that can save time and money. 

In other words, quality auditors are integral to business success and a great asset in any organisation, large and small.  

The beauty of quality auditing is the options it presents for working internally or externally of an organisation, and with flexibility to work as a contractor and freelancer.  

Whatever the specifics of the role, there are certain skills and knowledge that all quality auditors will need to carry out their role successfully.  

We’ll go into some detail about how the BSB50920 Diploma of Quality Auditing is the perfect stepping stone to setting you up for a career in quality auditing, but first, let’s look at what quality auditing entails.  

What is quality auditing? 

Quality auditing involves the process of examining a quality system within an organisation or business in a systematic way. The what and how of a quality audit can vary greatly depending on the industry, organisation, and regulations in place. However, the skills involved in carrying out an audit can be used in many different applications.  

Quality auditing can be part of an organisation’s management and review system, ensuring that key elements are up to standard and processes are streamlined. For this reason, it is best that the audits happen at predefined intervals to effectively and methodically review systems in place.  

The audits usually use results-based assessment criteria to see if systems are performing successfully, or if there are improvements that can be made. The results of a quality audit can reveal areas that don’t meet the organisation’s standards and also opportunities to improve productivity and success. 

There are a range of ways that auditing can work. It can be done by an employee within an organisation who isn’t directly involved in the process being audited. It can also be completed as someone outside the organisation who understands the business and standards in place. 

Why is quality auditing important? 

Not only are quality audits integral for compliance and regulatory requirements, but they are important for assessing existing or newly-implemented processes. Getting objective evidence of how processes and systems are performing will inform decision making at all levels, whether it’s how teams communicate with each other or how the organisation as a whole handles workplace health and safety.  

Using the same processes year after year without looking at how successful or effective they are can lead to wasted time and money within an organisation. Quality auditors look at these processes systematically and suggest areas for improvement. 

Quality auditing should also highlight examples of good practice in an organisation, instead of just showing what is not working, non-compliant, or needs corrective action. 

Roles in quality auditing 

There are a number of roles and opportunities within quality auditing, as well as a range of industries you can work in. All the roles require theoretical knowledge in auditing and a range of specialised and technical skills. These skills can be developed both on the job and through formal qualifications.  

After receiving a BSB50920 Diploma of Quality Auditing for example, some of the work outcomes you can expect include:  

  • Quality Assurance Manager 
  • Auditor 
  • Lead Auditor 
  • Compliance Manager 

This kind of qualification helps to formalise the skills you already have and can be achieved through recognition of prior learning (RPL). This means you can gain qualifications simply through providing evidence of relevant knowledge and skills you have gained through previous work. If the RPL process reveals a deficiency in your skill level, you can get training in the relevant qualification online.  

Our BSB50920 Diploma of Quality Auditing is the perfect stepping stone for advancing your career in quality auditing. It gives you a nationally recognised qualification that can help you grow in your current role or start you on a new career path.  

If you choose to study the qualification or need to fill some gaps in your RPL,  key areas of learning include:  

  • Initiating, leading and reporting on quality audits 
  • Evaluating and reviewing compliance 
  • Analysing data 
  • Managing business risk  
  • Facilitating continuous improvement 
  • Managing professional development 

If you are interested in pursuing a career in quality auditing and want to find out the best way for you to get started, you can talk to our friendly team today. They will be able to advise you on your options and help you through the recognition of prior learning process if required.  

If you want to learn more about our auditing courses online, take a look at our course list here.  


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